Shipping

For orders within the continental USA, we offer FREE shipping. It generally takes 5-7 business days to arrive at your door. 

For our customers who need the mask pronto, we have a 3 day shipping rate of $20 or a 2 day shipping rate of $40. Or if you really need it fast, we have an overnight shipping option for $100 (order must be placed before 1pm EST on a weekday for next business day arrival). We also have a $30 shipping rate for Canadians and $50 for international orders (Canada and International orders do not include customs fees).

*shipping costs are non refundable* International orders are subject to import duty and taxes

*Orders placed on the weekend are shipped out on the following Monday*

Shipping Type Order Placed On Order Arrives Before
FREE Monday Following Week's Wednesday
Express ($20) Monday Current Week's Thursday or Friday (see USPS 1-3 day express timetable map)
2-Business Day Guarantee ($40) Monday (before 9am PST) Current Week's Wednesday
Overnight Monday before 12pm EST Next Business Day
Canada ($30 + customs fees) Monday 10-14 Business Days (potential delays by customs)
International ($50 + customs fees) Monday 10-14 Business Days (potential delays by customs)

 

Returns

Not happy with it? Send it back within 14 days for a full refund. It must be unworn and in it's original condition to be eligible for a refund.

Warehouse Return Address: Contact us stephanie@vivomasks.com for return authorization and return address.